Infinity CCS


Infinity Contact Centre Software Ltd provides contact centre software solutions to call centre operators, such as Teleperformance and to large companies with in-house contact centre functions, such as Unilever. The product, Infinity Contact Manager is a software solution that sits alongside telephony equipment and IT systems used by the end customers. The software provides tools, such as script guides and process flows to call centre operatives to improve the way they interact with their customers and improve call centre efficiency.

Case Study