How To Develop a Successful Relationship Between Social Media and...

A former senior policing colleague and I recently delivered a short webinar on the above topic to HR professionals. During the seminar an immediate question raised was ‘ So is it the responsibility of HR to manage social media on behalf of their organisation?’ My answer to that question is a simple ‘no’ but with the caveat that HR along with many other departments internally facing have a key role to play. Why is that? A Freedom of Information (FOI) request raised into policing organisations across England and Wales covering the period 2009-2014 found that there were over 800 cases of social media misuse both on and off duty committed by serving officers and staff. Of this figure almost 10% resulted in either resignation or dismissal. This is a noteworthy statistic and highlights where in many cases HR departments were left to pick up the pieces where effective social media management within policing organisations had in many cases failed. So to avoid these damaging and preventable employee issues where and what role does HR have to play in a social media context in organisations today.   The following four short […]

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