CrowdControlHQ Financial Services Risk Management Software Winner 2016

The UK’s leading social media risk management and compliance platform, CrowdControlHQ was crowned at the #FStechAwards for ‘Risk Management Software of the Year’ 2016. The announcement came at a prestigious awards ceremony in London, where the sector celebrated the pinnacle of innovation from across the UK & EMEA Financial Services sector. The software created by Birmingham based, Crowd Technologies Ltd., outshone leading professional services rivals, including software from KPMG, RSA Group and Misys. The use of social media management software has accelerated since the launch of the FCA social media guidelines in 2015, meaning that financial services brands today face significant fines if they fail to address the prominent risks of social media. The risks include failure to address operational issues such as prohibiting the sharing of login passwords, failure to create audit trails of conversations held across social media as well as brand management issues around social media policy, messaging and customer response. Perhaps more sinister have been the security risks arising from financial service sector brands using social media channels as a communications tool, leading to targeting by thieves and brand terrorists looking to infiltrate their social media […]

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