Profile

Silver Lining Solutions enables organisations to pinpoint and replicate the employee skills, knowledge and attributes that drive the best business outcomes – quickly, cost-effectively and at scale. Leading companies around the world – including BT, Sky, Vodafone and UniCredit – use our unique software solutions to transform the customer experience and achieve improvements in performance and operational efficiencies.

Silver Lining’s ‘PerformanceDNA’ suite of complementary solutions – Optimizer and Planner – can either be deployed individually or together to access unprecedented transformational capability. Optimizer and Planner can be deployed on-premise or in the cloud.