Profile

Infinity CCS

Infinity Contact Centre Software Ltd provides contact centre software solutions to call centre operators, such as Teleperformance and to large companies with in-house contact centre functions, such as Unilever. The product, Infinity Contact Manager is a software solution that sits alongside telephony equipment and IT systems used by the end customers. The software provides tools, such as script guides and process flows to call centre operatives to improve the way they interact with their customers and improve call centre efficiency.

Status current

Associated Fund Exceed Partnership Fund

Sector Software / Hardware

Website www.infinityccs.com/

Associated Team Members

Relevant News

Midven Helps Software And Services Firm Move to Next Level

30 November 2012 A Birmingham-based firm which provides software, services and applications to contact centres…

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Infinity CCS latest whitepaper “The Missing Piece” for Insurance brokers to put CX at...

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Case Studies

Case Study - Infinity

  About Infinity Infinity CCS(Contact Centre Solutions) provides dynamic workflow engines that power contact centres…

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