Profile

Infinity CCS

Infinity Contact Centre Software Ltd provides contact centre software solutions to call centre operators, such as Teleperformance and to large companies with in-house contact centre functions, such as Unilever. The product, Infinity Contact Manager is a software solution that sits alongside telephony equipment and IT systems used by the end customers. The software provides tools, such as script guides and process flows to call centre operatives to improve the way they interact with their customers and improve call centre efficiency.

Status current

Associated Fund Exceed Partnership Fund

Sector Software / Hardware

Website www.infinityccs.com/

Associated Team Members

Relevant News

Midven Helps Software And Services Firm Move to Next Level

A Birmingham-based firm which provides software, services and applications to contact centres has received investment…

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November 15, 2016 | Infinity Moves Office to Accommodate International...

infinity.ccs.logo.oct.2015 Infinity CCS – technology provider to the customer management outsourcing industry – has...

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September 27, 2016 | Infinity CCS and Webhelp Finalists in...

engage.awards.sep.2016 Infinity CCS and its client the outsourcer Webhelp have been shortlisted in the...

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March 2, 2016 | Infinity CCS Appoints European Account Director

Infinity CCS – technology provider to the customer management outsourcing industry – has appointed...

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